The 26th itSMF National Service Management Conference

Sofitel Brisbane

20th & 21st August 2025

itSMF (IT Service Management Forum) Australia is a leading chapter in the international itSMF community and host to the largest independent service management event in the southern hemisphere. 

The itSMF is a connected global community of over 70,000 service management peers, industry leaders and subject matter experts.  We draw on that community to deliver evolutionary best practices and safe world-class events. 

Service management professionals lead the way in delivering flexibility and innovation in how organisations and people engage with products and services as we welcome and navigate technology advancement.

Speaker and award submissions opening early February

Speaker and award submissions closing Wednesday April 16th

Speaker offers early May

Program launches from mid-May

Early bird registration opening February

Early bird registration closing early July

Sponsorship and Exhibition

There are several opportunities for organisational branding and recognition both in the lead up to and during the Conference. Please see the prospectus for more information and contact Alison Tucker alison.tucker@itsmf.org.au if you are interested in sponsoring or exhibiting at Service Management 2025

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